Frequently Asked

Q: Where Do Holds Ship From?
A: All holds are shipped from Colorado.

Q: What is the Turn-Around Time?
A: Typically most orders takes 4-6 weeks to complete and ship. For more precise information on when your order will be shipped please contact Marta at orders@escapeclimbing.com.

Q: Do You Have Holds In Stock?
A: Yes. If you're in a crunch and need holds in a hurry, we also a robust selection of complete families in 11-26 Pink. These holds are Aragon plastic with next day shipping. Again, email Marta at orders@escapeclimbing.com to request our current inventory sheet.

Q: Where Are Working Class Holds Poured?
A: These holds are produced at Aragon Elastomers and Composite!

Q: What Colors Do You Offer?
A: All industry standard colors have been matched. If you need anything special please let us know.

Q: Do You Guarantee Your Holds?
A: If your holds chip or break please let us know.

Q: What is Your Return Policy?
A: To return a set please make sure to not open the bag. We will send a return label so you can send them back.